Money Back Guarantee

Ensuring peace of mind

We want to provide a stress-free experience when you choose to host with us and as such offer a money back guarantee on all hosting services. That’s right – all services!
We understand you might want to get a feel of what we offer behind the curtain before partnering with us, so we provide a risk-free period to ensure total peace of mind.


What’s the catch?

None. Zip. Zilch. If you don’t wish to continue with one of our hosting services and have not exceeded the specified money back period for your hosting service^   we will refund 100% of your money back. How’s that for simple?


How do I request a refund?

Requesting a refund is easy:

  • Login to your account and submit a ticket
  • Select “Accounts/Billing” department
  • Type ‘Refund Request’ in the subject line
  • Select your hosting service from the “Related Service” drop down menu
  • And hit submit! That’s it.

We’ll review your request and if everything is in order, we will refund your money. Please keep in mind it may take up to 5 business days for your money to be refunded (don’t we just love banks!).


Questions?

If you have any questions at all, please contact us – we’re always happy to help!


^Please see hosting service page for money back period

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