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Acceptable Use Policy - WebPal
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Acceptable Use Policy

Use of WebPal Solutions Service constitutes acceptance and agreement to WebPal Solutions AUP (Acceptable Use Policy) as well as WebPal Solutions TOS (Terms of Service).

WebPal Solutions reserves the right to revise, amend, or modify this AUP, our TOS and any other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted in accordance with our TOS. All users of WebPal Solutions services, and their clients, must comply with this AUP and our TOS.


Payments To WebPal Solutions have a 14 day money back guarantee for cause unless otherwise stated.

We support the uncensored flow of information and ideas over the Internet and do not actively monitor subscriber activity under normal circumstances. Similarly, we do not exercise editorial control over the content of any web site, e-mail transmission, newsgroups, or other material created or accessible over or through the services, except for certain proprietary web sites. However, in accordance with our TOS, we may remove any materials that, in our sole discretion, may be illegal, may subject us to liability, or which may violate this AUP. WebPal Solutions may co-operate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrongdoing. Your violation of this AUP may result in the suspension or immediate termination of either your WebPal Solutions account or other actions as detailed below without notice, based upon the nature of the violation.

NOTE: Legal Adult Content is ONLY allowed on the WebPal Solutions network with expressed permission from WebPal Solutions. Failure in requesting permission will result in immediate suspension and termination of the account if no response is received from client within 72 hours.

Hosting Customers

Please remember, your unlimited E-Mail Services and/or subdomains are for your use only. They are not intended to be used for re-sale or promotional offerings.

This document is intended to provide a basic understand of the WebPal Solutions AUP. The following are guidelines for the establishment and enforcement of WebPal Solutions AUP. If a WebPal Solutions account violates this AUP or TOS, we reserve the right to terminate your service without notice. While we prefer to advise customers of inappropriate behaviour and any necessary corrective action, we must reserve the right based on the nature of the violation to take any and all corrective actions ourselves including immediate termination of service.


Illegal Activities

WebPal Solutions services may not be used for illegal purposes, or in support of illegal activities. WebPal Solutions reserves the right to co-operate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing.

Harm or Endangerment of Other People

You may not use WebPal Solutions service to harm, or attempt to harm, minors in any way, including, but not limited to child pornography, or use WebPal Solutions service to transmit any material (by e-mail, uploading, posting or otherwise) that threatens or encourages bodily harm or destruction of property.

Forgery or Impersonation

Adding, removing or modifying identifying network header information in an effort to deceive or mislead is prohibited. Attempting to impersonate any person by using forged headers or other identifying information is prohibited. The use of anonymous remailers or nicknames does not constitute impersonation.

Unsolicited E-mail, News Bombing (Spam)

Use of the WebPal Solutions service to transmit any unsolicited commercial or unsolicited bulk e-mail is expressly prohibited. Violations of this type will result in the immediate suspension of the offending account. Spam complaints will be sent to the e-mail address on file. Failure to respond to complaints within a 24 hour time frame will result in the WebPal Solutions staff suspending the offending account by whatever means necessary. Should the account become re-activated without the express written consent of WebPal Solutions, the offending account will be immediately terminated, and may result in suspension / termination of the server itself. Anyone hosting websites or services on their server that support spammers or cause any of our IP space to be listed in any of the various Spam Databases will have their server immediately removed from our network. The server will not be reconnected until such time that you agree to remove any and all traces of the offending material immediately upon reconnection and agree to allow us access to the server to confirm that all material has been completely removed. Severe violations may result in immediate and permanent removal of the server from our network without notice to the customer. Any server guilty of a second violation will be immediately and permanently removed from our network without notice. Malicious intent to impede another person’s use of electronic mail services or news will result in the immediate termination of the offending WebPal Solutions account.

WebPal Solutions will allow Double opt-in safelists as long as they are on their own dedicated servers. These types of sites use a great deal of resources and can’t be supported through our shared web hosting programs. We also require that these list be carefully policed and comply with all state (Victoria) and federal (Australia) law (regardless of where the site ownership is located). Failure to abide by these laws constitutes spamming and will be subject to our spamming policy. Please review it above, it is quite severe and will be enforced without exception or limits.

Copyright or Trademark Infringement

Use of the WebPal Solutions service to transmit any material (by e-mail, uploading, posting or otherwise) that infringes any copyright, trademark, patent, trade secret or other proprietary rights of any third party, including, but not limited to, the unauthorised copying of copyrighted material, the digitisation and distribution of photographs from magazines, books, or other copyrighted sources, and the unauthorised transmittal of copyrighted software. Use of WebPal Solutions service, to collect, or attempt to collect, personal information about third parties without their knowledge or consent. Distribution and/or posting of copyrighted or the aforementioned infringements will not be tolerated.

Network Disruptions

Use of WebPal Solutions service for any activity which affects the ability of other people or systems to use WebPal Solutions Services or the Internet. This includes “denial of service” (DOS) attacks against another network host or individual user. Interference with or disruption of other network users, services or equipment is prohibited. WebPal Solutions will not tolerate any subscriber attempting to access the accounts of others, or penetrate security measures of other systems, whether or not the intrusion results in corruption or loss of data. WebPal Solutions does not allow the hosting of IRC, IRC Bots, or Eggdrops or unauthorised Shell programs on our network. Accounts found hosting this material will be subject to immediate cancellation without refund. Use of the WebPal Solutions service to access, or to attempt to access, the accounts of others, or to penetrate, or attempt to penetrate, security measures of WebPal Solutions or another entity’s computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data, is expressly prohibited and the offending WebPal Solutions account is subject to immediate termination.


You are responsible for any misuse of your account, even if the inappropriate activity was committed by a friend, family member, guest or employee. Therefore, you must take steps to ensure that others do not gain unauthorised access to your account. In addition, you may not use your account to breach security of another account or attempt to gain unauthorised access to another network or server.

Network Security

WebPal Solutions accounts operate on shared network resources (unless situated on a dedicated server). Excessive use or abuse of these resources by one customer may have a negative impact on all other customers. Misuse of network resources in a manner which impairs network performance is prohibited by this policy and may result in termination of your account.

Reporting Violations of WebPal Solutions AUP

WebPal Solutions requests that anyone who believes that there is a violation of this AUP direct the information to reportabuse@webpal.com.au with “AUP ABUSE” stated in the subject, if possible please provide the IP address used to commit the violation, date and time of the violation, and evidence of the violation. WebPal Solutions will charge the offending client a $200.00AU site clean-up fee for any abuse of the terms listed above.


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